Terms of Service
01Overview
Welcome to Build Sites, an AI-powered website creation platform available at build-sites.com. These Terms govern your access to and use of our platform, websites, applications, and related services (collectively, the "Services").
By creating an account or using Build Sites, you agree to these Terms. If you do not agree, you may not use the Services.
02Eligibility
You must be at least 16 years old to use Build Sites.
By using the Services, you represent that:
- You have the legal capacity to enter into a binding agreement
- You are not restricted under applicable export or sanctions laws
- You will comply with all applicable laws
03Account registration
Accounts are created through Clerk authentication.
You are responsible for:
- Maintaining the confidentiality of your credentials
- All activity that occurs under your account
- Promptly reporting any unauthorized access
Accounts may not be shared, resold, or transferred.
04Services overview
Build Sites enables users to:
- Generate and customize websites using AI
- Purchase and connect domains
- Host websites through Vercel
- Enable e-commerce via Stripe Connect
- Track analytics after domain connection
- Manage subscriptions and credits
05Subscriptions, credits & billing
Payments are processed exclusively through Stripe.
Plans may be monthly or yearly and renew automatically unless canceled.
Credits
- Reset each billing cycle
- Do not roll over
- Are non-refundable once consumed
Refunds are not provided once a billing cycle begins unless required by law.
You authorize Stripe to charge your payment method. Taxes are calculated by Stripe based on your location.
06Domains
Domains are purchased and managed via DNSimple.
Domain purchases are final and non-refundable.
If your subscription ends, you must transfer your domain within 15 days. After that period, Build Sites may release it.
Domain availability and DNS propagation are not guaranteed.
07E-commerce & fulfillment processing
a. Payment processing
By enabling commerce, you agree to Stripe's Connected Account Agreement and Services Agreement.
Build Sites does not store customer card data.
b. Seller responsibility
You are solely responsible for:
- Products and services
- Pricing and fulfillment
- Refunds
- Tax compliance
- Legal compliance
Build Sites acts only as a technology provider.
c. Chargebacks
Customer disputes are handled between you and Stripe. Build Sites is not a party to these transactions.
d. Prohibited businesses
You may not sell products prohibited under Stripe's Restricted Business Policy. We may suspend accounts engaged in prohibited commerce.
08Inbox integrations & email services
Build Sites allows users to connect third-party email accounts, including Gmail and Outlook, through OAuth authentication.
a. Authorization scope
By connecting your inbox, you authorize Build Sites to:
- Access email content and metadata using read permissions
- Send emails on your behalf using send permissions
- Store OAuth access and refresh tokens for session continuity
b. Security & storage
Build Sites:
- Does not store email passwords
- Does not persistently store full email bodies
- Does not download or store attachments
- Does not log outgoing email body content
- Does not analyze email content for advertising or AI training
- Does not track open rates or engagement metrics
Email content is rendered dynamically via provider APIs. OAuth tokens are encrypted at rest and deleted upon disconnection or account deletion.
c. Disconnection
You may disconnect inbox integrations at any time within account settings.
Upon disconnection:
- OAuth access and refresh tokens are permanently deleted
- Build Sites ceases all authorized inbox access
If you delete your Build Sites account:
- All associated OAuth tokens are removed
- Integration data is deleted within standard retention periods
d. User responsibility
You are responsible for compliance with all applicable communication and anti-spam laws. Build Sites acts solely as a technical intermediary.
09AI-generated content
Build Sites uses AI to generate:
- Text
- Layouts
- Visual elements
- SEO structures
You acknowledge that:
- AI outputs may contain inaccuracies
- You are responsible for reviewing content before publishing
- We do not guarantee originality
We do not use your data to train third-party AI models. We may use anonymized and aggregated usage data to improve platform performance.
You may not use Build Sites to generate or host illegal or harmful content.
10Ownership & rights
You retain ownership of content you create.
You grant Build Sites a limited license to host, process, and display your content solely to provide the Services.
Build Sites retains ownership of:
- Platform code
- Design systems
- AI systems
- Infrastructure
- Branding
11Refunds
Due to the nature of Build Sites as an AI-powered platform with immediate value delivery and usage-based infrastructure costs, all payments are non-refundable.
This includes:
- Subscription fees (monthly or annual)
- Credit purchases
- Add-ons or upgrades
Once a payment is processed, it cannot be reversed.
12Exceptions (case-by-case)
We may review refund requests under limited circumstances, such as:
- Duplicate charges
- Billing errors on our end
13Analytics
Analytics activate once a domain is connected.
We may process site visits, engagement metrics, and conversion data within your dashboard.
Analytics data is visible only to the account holder.
14Data protection
All data is transmitted via HTTPS and stored using AES-256 encryption.
Infrastructure providers include Vercel, DNSimple, Stripe, and Clerk.
We comply with GDPR and CCPA requirements.
You may request access, correction, or deletion of your data by contacting admin@build-sites.com.
15Acceptable use
You may not:
- Violate laws
- Generate illegal or abusive content
- Attempt reverse engineering
- Circumvent usage limits
- Disrupt platform integrity
We reserve the right to suspend accounts for violations.
16Branding
The "Built with Build Sites" badge must be displayed on free-tier sites.
Paid plans may remove the badge.
17Service availability
We do not guarantee uninterrupted service.
We are not liable for downtime caused by third-party providers.
18Disclaimer of warranties
The Services are provided "as is" and "as available."
We disclaim all warranties, including merchantability and fitness for a particular purpose.
19Limitation of liability
Our total liability will not exceed the amount paid by you in the preceding 12 months.
We are not liable for indirect, incidental, or consequential damages.
20Indemnification
You agree to indemnify Build Sites against claims arising from:
- Your content
- Your commerce activities
- Your email communications
- Your violation of law
21Arbitration & dispute resolution
Disputes will be resolved through binding arbitration under Delaware law.
You waive the right to participate in class-action lawsuits.
22Termination
You may terminate your account at any time.
We may suspend or terminate accounts for violations or abuse.
Upon termination, data may be deleted after a short retention period.
23Changes to terms
We may update these Terms periodically.
Continued use of the Services constitutes acceptance of the revised Terms.
24Contact
Questions about these terms?
Build Sites Inc. · Delaware, United States · build-sites.com
admin@build-sites.com